July 11, 2022

Classic Remodeling Recognized for Excellence

Classic Remodeling was recently recognized for excellence in 2 publications. Qualified Remodeler has included Classic in it’s top 100 in their recent customer satisfaction report. Additionally, and more locally, Charleston Living Magazine has awarded Classic their Best of the Best award for Kitchen/Bath Remodeling.

Qualified Remodeler’s Customer Satisfaction Report – Top 100

Qualified Remodeler is a remodeling trade publication that was launched in 1975. Their mission is to provide industry relevant business education and information to their readers. For the last 7 years, they have collaborated with GuildQuality, a third-party customer satisfaction surveying company, to put out their annual Customer Satisfaction Report. The report attempts to answer the question “what does good customer service mean to today’s remodeling clients? and identifies those traits that homeowners consider most important when working with a remodeling professional.

As part of their report, they also highlight their top 100 customer service leaders. Classic Remodeling has, once again, been included as part of their top 100 list. Feel free to check out our profile, included as part of Qualified Remodeler’s report, to see how we’ve been handling some of the recent challenges facing the remodeling industry.

Charleston Living Magazine’s Best of the Best Award

Each year, Charleston Living Magazine invites readers to vote for their favorite local businesses in a variety of categories. These categories range from best restaurants and shopping to best services and attractions. Results of their “Best of the Best Awards” are announced in their July/August issue where you can find a complete rundown of the winners in each category. For the 9th consecutive year, Classic Remodeling has been named the Best Kitchen/Bath Remodeler in Charleston. Being a local award, voted on by local residents, makes this award very meaningful to us!

This year has been more challenging than many of us expected.  Labor shortages, supply chain issues, and rising material prices have required a lot of adjustments to the way we do business. All of it has been in an effort to ensure that we continue to provide the quality and service that our client’s expect. While we don’t get hung up on the accolades, we do see this recognition as one measure of whether or not we are succeeding in delivering on our promises. For those that continue to vote for us, or complete project surveys, we thank you for your feedback! Your recommendations are vital to our business!